
It is possible to install the product and use it in trial mode for 30 days without entering the serial number. Your Registered Products should be listed with the serial number.


See this Help article for how to do that.Īlthough you have told us that you have downloaded the program successfully, you haven't said whether you have actually installed it. If that is the case, you need to convert the redemption code to a serial number.

And since you ordered from Staples, you probably received a redemption code, not a serial number. Since you purchased it from Staples not from Adobe, it will not be in your Adobe Order History.
